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Information technology (TI) Repository of Information

One may ask, why is it important to have an IT policy for any company?

An IT policy would need to address various aspects of information security to protect sensitive data, intellectual property, and ensure the smooth functioning of IT systems. Here's an outline of what such a policy might include:


1. Purpose and Scope: This section outlines the purpose of the policy and specifies the scope, including the systems, networks, and data covered by the policy.

2. Policy Compliance: Describes the requirement for all employees, contractors, and third-party vendors to comply with the IT security policy.

3. Access Control: Specifies procedures for granting and revoking access to information systems, networks, and data, including user account management, password policies, and access control lists.

4. Data Protection: Outlines measures to protect sensitive data, including encryption, data classification, data retention policies, and procedures for handling confidential information.

5. Network Security: Describes measures to secure the company's network infrastructure, including firewalls, intrusion detection/prevention systems, network segmentation, and secure remote access.

6. Endpoint Security: Addresses security measures for endpoints such as computers, mobile devices, and IoT devices, including antivirus software, device encryption, and endpoint monitoring.

7. Incident Response: Defines procedures for detecting, reporting, and responding to security incidents, including incident escalation, containment, eradication, and recovery.

8. Security Awareness Training: Specifies requirements for security awareness training for employees to educate them about security risks, policies, and best practices.

9. Vendor Security: Outlines requirements for third-party vendors and contractors to adhere to security standards and undergo security assessments before accessing company systems or data.

10. Physical Security: Addresses measures to secure physical assets, including data centers, servers, and other IT infrastructure, through access controls, surveillance, and environmental controls.

11. Compliance and Legal Requirements: Ensures that the company complies with relevant laws, regulations, and industry standards related to IT security, such as GDPR, CCPA, PCI DSS, etc.

12. Policy Review and Updates: Specifies procedures for reviewing and updating the IT security policy regularly to address evolving threats, technologies, and business requirements.

13. Roles and Responsibilities: Clarifies the roles and responsibilities of employees, IT personnel, and management in implementing and enforcing the IT security policy.

14. Audit and Monitoring: Describes procedures for auditing and monitoring IT systems, networks, and user activities to detect security vulnerabilities and ensure compliance with the policy.

15. Enforcement and Consequences: Outlines the consequences of policy violations, including disciplinary actions, legal penalties, and termination of employment or contracts.


This outline provides a framework for an IT policy that can be then tailored to the specific needs and requirements of a company. Actual policies would need to be customized and detailed further based on the company's size, industry regulations, risk profile, and specific IT infrastructure.

 

We (Net Pro Advisors) do our Service Level Agreements (SLA) tailored for the business needs. Saving the business time, effort and money. Taking into consideration all of the above and more.

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As your network grows

 

Is crucial to strike a balance between providing service and maintaining strong security. Quality of service (QoS) and security becomes critical. 

Here are some key considerations for both aspects:

Quality of Service (QoS) Considerations:

  1. Bandwidth Management: As the number of users increases, so does the demand for bandwidth. It's essential to assess and upgrade your network infrastructure to accommodate the increased traffic.
  2. Traffic Prioritization: Implement QoS policies to prioritize critical applications and services over less important ones. This ensures that essential services receive the necessary bandwidth and low latency.
  3. Network Monitoring: Invest in robust network monitoring tools to track the performance of your network in real-time. This will help you identify and address issues promptly.
  4. Scalability: Ensure that your network infrastructure is designed for scalability. This includes using scalable hardware and architecture to accommodate more users and devices.
  5. Redundancy: Implement redundancy and failover mechanisms to ensure network availability. Redundant links and devices can help mitigate downtime due to failures.
  6. Segmentation: Consider segmenting your network into smaller subnets or VLANs to reduce broadcast domains and improve network efficiency.
  7. Upgrade Network Equipment: Evaluate your existing networking equipment, including routers, switches, and access points, and upgrade them as necessary to meet the increased demands.

Security Considerations:

  1. Access Control: Implement strong access controls, such as role-based access control (RBAC) and proper authentication mechanisms, to ensure that only authorized users can access the network resources.
  2. Firewalls: Use firewalls to filter and monitor incoming and outgoing traffic. Consider both perimeter firewalls and host-based firewalls on critical devices.
  3. Intrusion Detection and Prevention Systems (IDPS): Deploy IDPS to detect and respond to potential security threats in real-time.
  4. Security Policies: Review and update security policies to reflect the increased number of users. This includes policies for password management, data access, and acceptable use.
  5. Encryption: Implement encryption for sensitive data in transit and at rest. This includes protocols like HTTPS, VPNs, and data encryption technologies.
  6. Network Segmentation: Continue to segment your network to isolate critical systems and services from less critical ones. This limits the potential impact of a security breach.
  7. Employee Training: Train employees on security best practices, such as recognizing phishing attacks and the importance of strong password management.
  8. Patch Management: Keep all network devices and software up-to-date with security patches to mitigate vulnerabilities.
  9. Incident Response Plan: Develop and regularly test an incident response plan to ensure a swift and effective response to security incidents.
  10. Third-party Audits: Consider periodic security assessments and audits to identify vulnerabilities and compliance issues.
  11. Physical Security: Don't overlook physical security measures, such as secure access to server rooms and equipment.
  12. User Awareness: Ensure that users are aware of the importance of security and their role in maintaining it. Regularly communicate security policies and best practices.

Note:

Regular assessments and updates are key to keeping the network robust and secure in the face of increasing demands.

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WiFi Connectivity: Mesh network connections and troubleshooting

There are several reasons why a device might lose its internet connection while remaining connected to a mesh network. Mesh networks are designed to improve local network coverage and reliability, but they can still experience issues with internet connectivity due to various factors. Here are some common reasons:

  1. Signal Interference: Other electronic devices, physical obstructions, or interference from neighboring networks can disrupt the Wi-Fi signal, causing a loss of internet connectivity.
  2. Distance from the Router: Mesh networks consist of multiple access points (nodes), and a device may connect to a node that is relatively far from the main router. If the signal is weak, the device may struggle to maintain a stable internet connection.
  3. Congestion: If there are many devices connected to the mesh network, the network might become congested, leading to slower internet speeds or dropped connections.
  4. Router or Internet Service Provider (ISP) Issues: Problems with the main router or issues with the ISP can result in loss of internet connectivity. This can include router malfunctions, firmware updates, or outages from the ISP.
  5. Device-Specific Issues: The problem might be isolated to the specific device experiencing connectivity issues. It could have hardware or software problems that are preventing it from maintaining a stable internet connection.
  6. Network Bandwidth Allocation: Some mesh systems allocate bandwidth dynamically to prioritize certain devices. If other devices on the network are using a lot of bandwidth, it can impact the connectivity of other devices.
  7. Channel Overlap: If multiple mesh nodes or other nearby networks are using the same Wi-Fi channel, it can lead to interference and connectivity problems.
  8. Roaming between Nodes: The device may have difficulty transitioning between mesh nodes as it moves through the coverage area. This can result in a temporary loss of internet connectivity during the handoff.
  9. Security Settings: Sometimes, certain security settings on the mesh network, such as firewall rules, can affect internet access for specific devices.
  10. ISP Throttling or Data Caps: In some cases, your ISP may throttle your internet speed or limit data usage, especially during peak hours or if you've reached your data cap.
  11. Firmware/Software Updates: Firmware or software updates on the mesh network devices or the device itself can sometimes lead to temporary connectivity issues.

To troubleshoot and resolve these issues, you can try:

  • Repositioning Nodes: Ensure that mesh nodes are appropriately positioned for optimal signal strength and coverage.
  • Checking for Interference: Identify and mitigate sources of signal interference, such as microwave ovens, cordless phones, or other electronic devices.
  • Rebooting Devices: Sometimes, a simple restart of the mesh nodes or the device can resolve connectivity problems.
  • Updating Firmware: Keep your mesh system's firmware and device operating systems up to date.
  • Contacting Your ISP: If the issue is related to the internet connection itself, contact your ISP to inquire about outages or other service-related problems.

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